Providers Online Resources
The UFCW & Employers Arizona Health & Welfare Trust has changed to the CIGNA Open Access Plan effective with dates of services 4/1/2015. Plan Participants have received their new ID Cards; please be sure to update your patient files with this new information. Payer ID 62308.
Eligibility & Benefit Inquiry
External Provider Services
Click here to lookup Explanation Of Benefits
- Frequently Asked Questions
What is the process of filing claims electronically?Please refer to the members ID card for EDI filing information.
Need to call us?
If you are a provider and need further assistance you can leave a voice mail for our customer service department by calling (602) 249-3582 and following the prompts. Please include the necessary information listed below in your voice mail to allow one of our team members to return your call.
- Audit Number from our Website or Automated System
- Your Name
- Your Phone number where you can be reached
- The Provider Name
- The Provider Tax ID
- Subscriber’s Group Number
- Subscriber’s Name
- Subscriber’s Social Security Number
- The Patient’s Name
- Patient’s Date of Birth
- An explanation of the information you are looking for. If you are looking for Claim Status then we will also need the Date of Service and the Billed Amount.