Southwest Service Administrators, Inc.
Teamsters Local 2727 Retiree Medical Benefits Trust
Frequently Asked Questions
What is the Teamsters Local 2727 Retiree Medical Benefits Trust?
This Trust was created to fund post-retirement medical benefits for airline mechanics covered under the collective bargaining agreement, ratified on February 8th, 2019, between UPS and Teamsters Local 2727.
How do I enroll in for Retiree medical coverage?
UPS employees hired before February 8, 2019, can apply for retiree medical coverage by contacting the Benefit Service Center at 1-800-UPS-1508 (1-800-877-1508).
Once enrolled, where do I send my portion of the retiree insurance premium payments?
Send premium payments to the Teamsters Local 2727 Retiree Medical Benefits Trust at PO Box 43110, Phoenix, AZ 85080-3110
Can I elect to pay my premiums electronically?
You can elect to have your premiums debited from your checking or savings account automatically. To enroll in the direct payment service, complete and submit the Direct Payment Authorization Form.
When are my portion of the premium payments due?
Payments are due on the 15th of the month prior to the month of coverage. Late payments will not be accepted more than 60 days from the 1st day of the coverage month.
Who do I contact to change my address?
If retired, you should report your change of address to the Benefit Service Center at 1-800-UPS-1508 or (1-800-877-1508).
If not yet retired, you should report your change of address to the Fund Office at 1-800-474-3485.
How do I change the bank account information for my automatic premium payments?
Contact the Fund Office to place a hold on automatic deductions. Complete a Direct Payment Authorization Form with the updated information and mail to the Fund Office at P.O. Box 43110, Phoenix, AZ 85080-3110. Please note, due to timing of the automated deductions, a check for the monthly premium may be required.
What happens if funds are not available when my automated premium payment is deducted?
Your automated premium deductions will be suspended until the trust is made whole of any outstanding premium amounts and you authorize deductions to resume. Outstanding amounts must be paid by check, money order or cashier’s check no later than 60 days from the due date. No cash will be accepted.
Will I receive a monthly invoice or bill for my portion of the premium payments?
No, you will not receive an invoice or receipt each month. It is your responsibility to calendar your payments, so they are received by the 15th of each month.
Can I pay my portion of the premiums more than 1 month in advance?
Yes, we will accept payments up to 6 months in advance. It will be your responsibility to track when your next payment will be due.
Who do I contact if I have questions on my premium payment history?
You may contact the Fund Office at 1-800-474-3485.