Southwest Service Administrators, Inc.

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Important Notice
Due to the current circumstances, for your safety as well as that of our employees, our customer walk-in area will be closed until further notice. Please call our customer services lines for assistance or log-in to the Portal.
Debido a las circunstancias actuales, por su seguridad y la seguridad de nuestros empleados, nuestra área de atención al cliente estará cerrada hasta nuevo aviso. Llame a nuestras líneas de servicio al cliente para asistencia o inicie sesión en el Portal
Open Enrollment for calendar year 2022 begins October 15th, 2021 thru November 30th, 2021.
Login to your account beginning October 15, 2021 to make your election changes… If no changes, no action is required.

Please note, the Partnership Plan and Personal Directions Plan Biometric Wellness Activities are separate from Open Enrollment. Please refer to the Mailings section of the website for specific instructions on how to participate in the wellness activities for 2022.
  • Frequently Asked Questions
  • Where do I get my 1095-B forms?
    To access your 1095-B Tax form, please login or register here.
    Where do I get my forms?
    Log into ssaportal and click on the "My Documents" application then click on the the "My Forms" tab.
    How do I change my address?
    Log into ssaportal and click on the "My Account" application then click on the the "Change Address" button.
    How do I find a doctor for my Health and Welfare plan?
    Click on the "Members" tab then choose your group. You will then see "Health Provider Links".
  • Who is Southwest Service Administrators?
  • As an independent Third Party Administrator "TPA" specializing in labor-management, Taft-Hartley Fund Administration, we are pleased to provide our SSAPortal offering access 24/7 for:

    • Member Online Assistance
    • Provider Online Assistance
    • Trustee Online Assistance