Southwest Service Administrators, Inc.

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Important Notice
Due to the current circumstances, for your safety as well as that of our employees, our customer walk-in area will be closed until further notice. Please call our customer services lines for assistance or log-in to the Portal.
NOTICIA IMPORTANTE
Debido a las circunstancias actuales, por su seguridad y la seguridad de nuestros empleados, nuestra área de atención al cliente estará cerrada hasta nuevo aviso. Llame a nuestras líneas de servicio al cliente para asistencia o inicie sesión en el Portal
Are you looking for the Teamsters Western Region & Local 177 Health Care Plan Website? If so, click here.
  • Frequently Asked Questions
  • Where do I get my 1095-B forms?
    To access your 1095-B Tax form, please login or register here.
    Where do I get my forms?
    Log into ssaportal and click on the "My Documents" application then click on the the "My Forms" tab.
    How do I change my address?
    Log into ssaportal and click on the "My Account" application then click on the the "Change Address" button.
    How do I find a doctor for my Health and Welfare plan?
    Click on the "Members" tab then choose your group. You will then see "Health Provider Links".
  • Who is Southwest Service Administrators?
  • As an independent Third Party Administrator "TPA" specializing in labor-management, Taft-Hartley Fund Administration, we are pleased to provide our SSAPortal offering access 24/7 for:

    • Member Online Assistance
    • Provider Online Assistance
    • Trustee Online Assistance
Locations
Phoenix Customer Service Center
  • 2550 W Union Hills Drive, Ste 250
  • Phoenix, Arizona 85027
  • 602-249-3582
  • 800-474-3485 Toll Free
  • 602-249-3795 Fax
  • Business Hours Mon-Fri 8:30am-5:00pm
  • Walk-In Hours Mon-Fri 8:30am-4:30pm
Albuquerque Customer Service Center
  • 2300 Buena Vista SE, Suite 127
  • Albuquerque, NM 87106
  • 505-265-8422
  • 800-432-6636 Toll Free
  • 505-266-9358 Fax
  • Telephone Business Hours Mon-Fri 7:30am-4:30pm
  • Walk-In Hours Mon-Fri 7:30am-4:30pm
Salt Lake Customer Service Center
  • 5251 Green Street, Suite 200
  • Murray, UT 84123-2995
  • UT-ID Teamsters - 855-292-7954
  • All other UT/NV Health Funds: 801-266-3256 toll free: 800-345-3248
  • Pension Funds: 801-266-3271 toll free: 800-453-4584
  • Business Hours Mon-Fri 8:30am-5:00pm
  • Walk-In Hours Mon-Fri 8:30am-4:30pm
Richardson Customer Service Center
  • 2425 N Central Expy, Suite 120
  • Richardson, TX 75080
  • 469-423-6100
  • 888-262-6320 Toll Free
  • 469-423-6101 Fax
  • Telephone Business Hours Mon-Fri 8:30am-4:30pm
  • Walk-In Hours Mon-Fri 8:30am-4:30pm