Important Notice!
Our office will be closed on Friday, January 27, 2017 while we move our Phoenix Office.
Our automated Fax/IVR system will be down during this period. We expect to resume to regular business on Monday, January 30, 2017.
New Phoenix Location Starting Monday January 30, 2017!
Phoenix Customer Service Center: 2550 W Union Hills Drive, Ste 250, Phoenix, AZ 85027-5163
Phoenix Corporate Office: 2550 W Union Hills Drive, Ste 290, Phoenix, AZ 85027-5163
Maintenance Notice
PPlease Note: Our website will be down January 26th, 2017 from 5pm to 8pm MST for maintenance.
  • Frequently Asked Questions
    • Where do I get my forms?
      -Log into ssaportal and click on the "My Documents" application then click on the the "My Forms" tab.
    • How do I change my address?
      -Log into ssaportal and click on the "My Account" application then click on the the "Change Address" button.
    • How do I find a doctor for my Health and Welfare plan?
      -Click on the "Members" tab then choose your group. You will then see "Health Provider Links".
  • Who is Southwest Service Administrators?
  • As an independent Third Party Administrator "TPA" specializing in labor-management, Taft-Hartley Fund Administration, we are pleased to provide our SSAPortal offering access 24/7 for:

    • Member Online Assistance
    • Provider Online Assistance
    • Trustee Online Assistance