Southwest Service Administrators, Inc.

Utah Sheet Metal Welfare Trust Fund

Health Provider Information

Other Useful Links

Effective 1/1/2020

enlightenedCigna Open Access Plus (OAP)

Click above to search for PPO Providers or call 800.768.4695 option #2

 Click here to register with Cigna:


Click here to register and log into your member portal to see how you can get the most of your plan.
Kroger Member Services: 800.482.1285
Specialty Pharmacy: 888.800.7828


Eligibility, Benefits and Claims 

Southwest Service Administrators, Inc.: 800.345.3248


Pre-certification Contact Numbers

Inpatient/Outpatient pre-certification: 800.768.4695

Pre-certification of Outpatient CT Scans, MRI’s and PET scans: 866.249.3808

Pre-certification for Blomquist Hale (Mental Health): 800.926.9619

Maternity Management Program: 800.768.4695 Option #4

Durable Medical Equipment (DME): 844.457.9810 


Lookup Claims - Click here to view online claims status for participant claims.

Explanation of Benefits - Click here to reprint an explanation of benefits

My Documents - Looking for your documents/forms? Click here.

Temporary Medical ID Card - Need a Temporary Medical ID card? Click here

Temporary Prescription Drug ID Card - Need a Temporary Prescription Drug card? Click here

January 9th, 2020 Membership Meeting Presentation - Click here to review the powerpoint presented at the 01/09/20 membership meeting. 

SSA Portal Mobile App is now Available

Get it on Google Play