Southwest Service Administrators, Inc.
Utah Sheet Metal Welfare Trust Fund
Health Provider Information
Other Useful Links
Click above to search for PPO Providers or call 800.768.4695 option #2
Click here to register with Cigna: www.mycigna.com
MRF Link This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers.
Cigna Dental Effective 1/1/2021
Click here to access Cigna Dental Providers. It allows members to search by zip code/city/state and also create customized provider lists based on promixmity to their location or alphabetically
Phone: (800) 244-6224
Click here to register and log into your member portal to see how you can get the most of your plan.
Kroger Member Services: 800.482.1285
Specialty Pharmacy: 888.800.7828
Mail Order: 800.552.6694
Eligibility, Medical Benefits and Claims
Southwest Service Administrators, Inc.: 800.345.3248
Employee Assistance Program
Blomquist Hale (Mental Health): 800.926.9619
Pre-certification Contact Numbers
Inpatient/Outpatient pre-certification: 800.768.4695
Pre-certification of Outpatient CT Scans, MRI’s and PET scans: 866.249.3808
Maternity Management Program: 800.768.4695 Option #5
Durable Medical Equipment (DME)/Home Health Care (HHC): 800.298.4806
Click here to view Your Rights and Protections Against Surprise Medical Bills
Click here for important benefit information for COVID-19 testing
Click here for an important message from your local union regarding COVID 19!
To Access the TrueView Health Care Cost Transparency Tool Click Here.
Lookup Claims - Click here to view online claims status for participant claims.
Explanation of Benefits - Click here to reprint an explanation of benefits
My Documents - Looking for your documents/forms? Click here.
Temporary Medical ID Card - Need a Temporary Medical ID card? Click here
Temporary Prescription Drug ID Card - Need a Temporary Prescription Drug card? Click here
January 9th, 2020 Membership Meeting Presentation - Click here to review the powerpoint presented at the 01/09/20 membership meeting.
Postal Prescription Services (PPS) - Click here to learn more about Mail Order Services
Click here to view the Participant Benefit Guide that will help you understand the benefits available to you and how to use them
SSA Portal Mobile App is now Available